FAQ
Last updated
Last updated
A)If your password is '1234', type '0' + '1234' at the password input screen. The '0' is the user number. Admin is '0'. User is '1' ~ '4'. Encryption Guide
A)Refer to Booting Error
A)There is no other way than initializing.Disk initialization
A)No, It is absolutely impossible despite the manufacturer.
If you want to umount all drives, push 7 for 3 seconds.
If you want to umount each one, Move up the cursor and Select corresponding drive.
If you want to umount most recently selected, push 7
A)Please refer to Firmware Update
A)Make sure that Write Protect is disabled.Write Protection IODD Menu->Usb Control->Write Protect Chec Box Deselect. OR [0] key hold 3s - Reconnected with temporarily Write Protection disabled.
A)No limits However, when using an SSD of 2TB or larger, an appropriate voltage level is required, so a separate USB power source may be required and must be connected to the back of the PC.
A)2TB limit when using virtual drive function, There are no Limit when using encryption only.
A)Insufficient voltage.
1.Connect to the back of your PC.
2.Use a Y-cable. Alternatively, use a USB hub with a separate power source.
3.Do not use cables longer than 50 cm.
In particular, large-capacity SSDs require more attention to power supply.
A)You set the target drive as the internal drive of the IODD
when you installed the operating system.
To avoid accidents, double check the target drive when installing the operating system.
Also, the safest way is to enable Write Protect of IODD.
This reduces accidents that can occur during installation.
A)First, recheck the computer boot-related settings (CMOS/BIOS boot order settings). Booting Error or Use UEFI boot MethodConvert ISO file to UEFI bootable Drive